Singapore: An E-Government Delight and Managing the Same for India

The Indian Journal of Public Administration, Vol. LII, No. 2, April-June 2006

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Abstract

It has been amply demonstrated by e-Government success stories such as Singapore that the effective implementation of e-government apart from improving service delivery and civil servants’ performance, also increases transparency and reduces corruption. With greater public access to government rules, procedures and performance data, transparency is enhanced. Implementation of e-government makes it possible to monitor government officers’ decisions online, brings about automation of procedures, reduces discretionary powers of public officials and eliminates intermediaries, thus lowering the scope for corruption. Inspired by a study of the e-government success story of Singapore the author draws valuable lessons for India’s in its journey towards effective e-government service delivery.

References

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3. Under the prestigious Bhoomi e-governance project of the Government all 20 million land records of 6.7 million land owners in 176 taluks of Karnataka have been computerised. This system works with the software called “BHOOMI” designed fully in-house by National Informatics Center
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5. It aims at integration of departments, central and state governments, integration of services and of G2B and G2C. For more information see AE Seva is a citizen centric e-government project
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